Overview

Retail store employees can now interact with shoppers on the floor and process sales anywhere and anytime. iVend Mobile POS is the next-generation retail offering by CitiXsys with an interactive POS system, combining personalized selling with instantaneous inventory look-ups and wireless payments.

iVend Mobile POS can do everything that a traditional POS machine can do with an additional benefit of anywhere checkouts. A Cloud powered Mobile POS enables retailers to scale their IT fast without the burden of traditional IT infrastructure and to respond rapidly to volatility in consumer demand.

Orders received from any sales channel can now be fulfilled by the on-the-move field sales staff using iVend Mobile POS.

With the iVend Mobile POS, the retail workforce can immediately create new invoices, look for customer information, key in new customer data, process gift cards, and perform inventory lookups on the shop-floor, while interacting to ensure satisfied customers.

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WHITEPAPER: Mobile Innovation-Reinvigorating the stores value

Faster Checkouts
iVend Mobile enables quantifiable savings in time for customers and cashiers by acting as ‘queue-busters’ in times of festivals and sales. A retail store can come up with ‘instant check–out counters’ and dilute queues by deploying additional mobile POS terminals, reducing ‘abandoned carts’.
Order Fulfilment with Mobile POS
iVend Mobile POS enables Omni-channel order fulfillment scenarios as well as support traditional post submission order orchestration capabilities such as drop shipping, split shipments and an enterprise single view of inventory
Quicker Business Expansion
Small-format retail chains can expand faster in new locations and geographies. Similarly, large-format retail chains can also expand their checkout points at will, especially in holiday shopping seasons by quickly deploying mobile POS-and-till points.
Lean IT infrastructure
With little investment in IT infrastructure, iVend Mobile turns out to be an extremely affordable and far-sighted solution. Plus, the fact that costs associated with procuring and maintaining retail peripherals for Terminal POS are far more than those of running mobile POS.
Enhanced Customer Experience
The financial value of time saved for the customers by negating queues is an important factor in enhanced customer satisfaction. In addition to the time saved at the checkout counter, a mobile POS gives the store executive an opportunity to upsell items while interacting with the customers on the floor.
Freeing counter space for more inventory
iVend Mobile negates the need to have bulky, space-consuming POS terminals and in turn, increase overall floor space. This savings in expensive real estate space allows the retailer to increase inventory assortments displayed on the floor.
Application Mode
  • Online mode (network connectivity with iVend server): Synchronises live data for customer and transaction to iVend server. Device database get updated on scheduled synchronisation cycle.
  • Offline mode (no network connectivity with iVend server): Data get synchronised on scheduled synchronisation cycle, if application become online on that time
Setup
  • Fast Scanning Mode – To add items faster in transactions
  • Default support of 5 languages; user/cashier can also use his own language, using language customization option
  • Default Product add mode: Product List/Quick Button Panel/Barcode scanning
  • Transaction receipt printing in 3 different size of paper: A4 receipt, 3″ receipt and 2″ receipt
  • User customisable receipting any of the above mentioned sizes
  • Default email settings for email templates
  • Data Synchronisation with iVend server : On specified time interval, on fixed time of the day or manually, too
  • Database backup and restore option to initialise new mobile device.
Transaction Modes
  • Sale
  • Special Order Cancellation
  • Preview Transactions
  • Refund
  • Layby
  • Recall suspended transactions
  • Special Order
  • Gift Certificate Sale
Authorisations and Securities
  • Securities on user levels
  • Authorisations for Multiple Transactions on POS
  • Authorisations on Item Edit
  • Authorisations on Receipt Printing
  • Authorisations on Sending receipts via Emails
Set up
  • Adding new customers
  • Editing or viewing existing customers
  • Searching Customer on the basis of- Customer Code, Name, Phone Number or Customer Group
  • Selecting a customer for transaction
Product(s)
  • View products
  • Filter products on the basis of – Product Code, Description, UPC Code, Product Group and Product Category
Transactions
  • Display all transaction items
  • Display sale level discount, subtotal, tax and net total
  • Suspend transaction
  • Price, discount, quantity and total by items
  • Allow selected customer editing
  • Voiding transactions
Transaction Item(s)
  • Add products by selecting from product list
  • Add products by scanning barcode
  • Add products by selecting from quick button panel
  • Allow to change/select:
    • Page Titles
    • Site Map (optimized for search engines)
    • Search Engine Meta-Tags
Sales Edit
  • Apply sale-level sales person
  • Apply coupon
  • Select loyalty ID of customer
  • Advance amount for sales order
  • Apply sale-level discount
  • Apply surcharges at the sale level
  • Layby plan selection for layby transaction
Tender Types
  • Cash
  • Credit Card (only in Online mode – gets verified by payment processor)
  • Debit Card (only in Online mode – gets verified by payment processor)
  • Check
  • On Account (only in Online mode – gets verified by iVend server)
  • Gift Card (only in Online mode – gets verified by iVend server)
Transaction Complete
  • Payment with multiple tenders
  • Display payable amount, paid amount and balance due
  • Quick cash complete
  • Display user information
  • Email transaction receipt
  • Print transaction receipt
Sales Order Cancellation
Cancel complete order by single swipe on screen
Preview Transaction
  • List all transactions
  • Preview selected transaction
  • Delete suspended transaction by single swipe
  • Recall suspended transactions
Support
Remote support help enabled

How Does It Work

Mobility has become the most sought-after technology in retail world today. And by extension, iVend Mobile Point of Sale is the future of store operations. With the adoption of iVend Mobile POS technology, retailers and brands are changing the way they engage with the customer.

Watch this video to learn more about the features of iVend Retail and the convenience, proactive responses, faster transactions and the enhanced customer satisfaction it brings to retailing.

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